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Warranty Applications

Warranty Process Overview

  1. Have a Field Superintendent Become a Certified Applicator
    Complete and pass the Certified Applicator Test before starting the warranty process.
  2. Submit Sections 1 & 2
    Fill out Sections 1 and 2 of the warranty form and submit them for review.
  3. Wait for Approval
    Do not apply any product until you have received official approval.
  4. Apply Product & Complete Section 3
    Once approved, apply the product as specified and complete Section 3 of the warranty form.
  5. Provide Required Documentation
    Upload all relevant invoices to Section 3 and keep a record of all batch labels from the product used.

Our warranties are PERFORMANCE WARRANTIES that our products will protect substrates against water intrusion, graffiti, or both.  This is not just a manufacturer's defect warranty or a suggested life of our product.  We provide a warranty that our product will work!

 

Need Help?

Call us at 1-800-676-7346 or email us at PPK@watersealant.com.